Shipping policy

Shipping Policy

At No Time to Waste®, our customers are at the heart of everything we do. We aim to ensure every order arrives safely and on time, and we take pride in offering transparent and reliable shipping services. Before completing your purchase, we kindly ask you to review our Shipping Policy to fully understand how our delivery process works.

Order Processing & Confirmation

  • Once your order is placed, you will receive an email confirming that we have received it.

  • As soon as your package is dispatched, you will receive a second email with:

    • Your tracking number

    • The courier handling your delivery

    • An estimated delivery date

If you do not see these emails, please check your spam or junk folder.

Order processing time:

  • 1–3 business days (Monday–Friday)

  • Processing times may be extended during holidays, high-volume periods, or promotional events.

Shipping & Delivery Times

Delivery times are estimates provided by the courier and may vary depending on destination, customs processing, and courier availability.

Estimated Delivery Times by Region

  • Portugal (Mainland): 1–3 business days

  • Portugal (Islands – Azores & Madeira): 3–5 business days

  • Europe: 8–11 business days

  • United Kingdom: 8–11 business days

  • United States: 10–15 business days

  • Rest of the World: 12–16 business days

Shipping Rates by Zone

Shipping costs are calculated based on destination and selected courier. Carrier-calculated rates (via Octolize) may also be available at checkout.

🇵🇹 Portugal – Mainland (18/20 regions)

  • CTT Express: €4.50

  • Octolize Pick-up Points PRO: Rates calculated at checkout

🇵🇹 Portugal – Islands (Azores & Madeira, 2/20 regions)

  • CTT Express: €7.00

  • Octolize Pick-up Points PRO: Rates calculated at checkout

🇪🇸 Spain

  • CTT Express: €5.00

  • Octolize Pick-up Points PRO: Rates calculated at checkout

🇬🇧 United Kingdom

  • CTT Express: £12.00 GBP

  • Octolize Pick-up Points PRO: Rates calculated at checkout

🇪🇺 Europe Zone 2

(France, Germany, Netherlands, Switzerland)

  • CTT Express: €13.50

  • DHL Commerce: Carrier-calculated rate

  • Octolize Pick-up Points PRO: Rates calculated at checkout

🌍 International Shipping

(USA & Canada)

  • DHL Commerce: Carrier-calculated rate

  • Octolize Pick-up Points PRO: Rates calculated at checkout

  • Free Shipping from $150

Tracking Your Order

Once your order has shipped, you will receive a confirmation email with tracking details. You can use this information to monitor your delivery through the courier’s tracking system.

Taxes, Duties & Customs

Please note that import duties, taxes, and customs fees are not included in the item price or shipping cost.
These charges are the responsibility of the buyer and may vary by country.

We recommend contacting your local customs office for more information before placing your order.

Delivery Delays

While we do our best to deliver on time, delays may occasionally occur due to factors beyond our control, such as weather conditions, customs clearance, or peak shipping periods.

If your order has not arrived within the estimated timeframe, please allow an additional 3 business days before contacting customer support.